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Satisfaction Guaranteed with NovaÏa

At NovaÏa, enjoy our Satisfaction Guarantee with free returns within 14 days and a full refund.

Customer Service 24/7

We guarantee a response to your inquiry within 24 hours thanks to our customer service available 24/7

At Novaïa, your satisfaction is our priority. Our dedicated customer support team is available 24/7, ready to help with any questions, concerns, or special requests.

We guarantee a response within 24 hours, so you’ll never be left waiting. Whether it’s about your order, product details, or styling advice — we’re just a message away.